This Privacy Policy describes how Hazel’s Willow ("we", "us", or "our") collects, uses, and discloses personal information when you visit, use our services, or make purchases from www.hazelswillow.com (the "Website").

Information We Collect and How We Use It

1. Information You Provide Directly

This includes contact details (name, address, phone number, email), order information (billing/shipping address, payment details), account information, and customer support communications.

2. Information We Collect Automatically

We use cookies and similar technologies to collect usage data such as device information, IP address, and browsing behavior to improve our services.

3. Information from Third Parties

We may receive information from service providers and payment processors to facilitate transactions and improve our services.

How We Use Your Personal Information

• Providing Products and Services: To process orders, manage accounts, and provide customer support.
• Marketing and Advertising: To send promotional communications and personalize advertising.
• Security and Fraud Prevention: To detect and prevent fraudulent activities.
• Communication: To communicate with you about your account, orders, and inquiries.

Cookies

We use cookies for site functionality, analytics, and personalized advertising. By using our Site, you consent to our use of cookies.

How We Disclose Personal Information

• Service providers and partners who assist in delivering our services.
• Business partners for marketing purposes.
• Legal authorities in compliance with applicable laws.

Children’s Data

Our services are not intended for children under 18. If we discover we have collected personal information from a child, we will delete it promptly.

Security and Retention

We implement security measures to protect your personal information but cannot guarantee absolute security. We retain your information as long as necessary for business purposes or as required by law.

Your Rights and Choices

Depending on your location, you may have rights such as access, deletion, correction, or objection to the processing of your personal information. You can exercise these rights by contacting us.

International Users

Your information may be transferred outside your country of residence. We use appropriate safeguards for international data transfers.

Contact Us

If you have questions about our Privacy Policy or wish to exercise your rights, please contact us at hazels.willow2024@gmail.com.